Frequently asked questions
Will my employer ever see my answers?
All responses are completely anonymous and your employer will only ever see aggregated data they can use to improve your working environment.
How long will it take me to take the survey?
The survey will only take 10 – 15 minutes to complete.
Is Dignii logging my IP address with my responses?
No. Everything is anonymous.
Can I share my survey link with co-workers?
No. The link contains a randomly generated token for each participant, to ensure there are no answers overwritten. Each participant gets a randomly generated token.
If Survey is anonymous, then why do I have a unique link and token?
The link contains a randomly generated token, so each answer is recorded individually, so there are no answers lodged twice. The token itself is not recorded with the answers. It is completely anonymous.
Why should I take the survey?
The survey results will be used to make your company a better place to work. Your employer is committed to taking action on the results.
How long is the survey available to take?
Generally the survey is available for 2 weeks after you receive the invitation.
Can I take the survey on a smartphone or tablet?
Yes you can take the survey on a mobile browser. Ensure your browser is up to date for the best experience.
I forgot to take the survey and it says it is expired, can I still take it?
Unfortunately no. Once the survey has reached its deadline, no further answers can be submitted.
My employer says I should’ve received an email with my survey details, but I did not receive one.
Check your spam mailbox. If you still have not received your email containing survey details, contact [email protected]
What do I do if my survey link is not working?
- Make sure to check the survey is not expired
- Click on the link in the email rather than copy and pasting to ensure no part of the link is lost during the process.
- If you are still having issues email us at the address in your invitation.
My question is not on this list.
You can contact us at [email protected] or your in-house expert
on all things dignii, their contact details will be in the email that is sent to you when the survey is sent out.
